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Beuthentic Shipping Policy (EU)

Last Updated: 16 June 2025
Seller: Beuthentic - Elevate Ecom Solutions Ltd – Reg. 16508261
Contact: info@beuthentic.com

Standard delivery: within 30 calendar days from order date, unless another timeframe is expressly agreed upon

Shipping costs are calculated at checkout

If shipping from outside the EU, customs duties may apply; these will be displayed clearly at checkout

If we don’t deliver within 30 days, or the agreed timeframe, you can:

Remind us and set a reasonable additional deadline

Notifying us at info@beuthentic.com triggers the process

Refunds will be processed within 14 days of cancellation

Lost or Damaged Items

Inspect your delivery on arrival

If your order is lost or damaged, inform us immediately at info@beuthentic.com

Pre-Contract Disclosure

In compliance with EU e‑Commerce and Consumer Rights Directives, we provide clear pre-purchase information, including:

Full product details, prices (including VAT), shipping, and customs charges .

Delivery methods and estimated times

14-day withdrawal rights and procedures

Legal guarantees, complaint handling, and refund timelines

Trade name: Beuthentic

Email: info@beuthentic.com

Physical address: Elevate Ecom Solutions, Shelton Street, 71-75 , London WC2H 9JQ, United Kingdom

Trade number: 16508261

Customer Service +34661420519